™Justice wears the blindfold.SRLs should not.™
A procedural guidance and legal information platform for pro se litigants.
George uses AI to hold a plain-language conversation with a self-represented litigant, then assembles a plan: what the documents mean, what is due and when, the options that may apply, and the forms that fit. About 25 minutes, from the receipt of a summons to a plan in hand. Built first for evictions in Virginia's general district courts.
Three questions,139,450 times.
What do these documents mean? What happens next, and when? How do the forms work? The same questions are asked over and over. Plain words. Clear steps. Forms that fit. At scale.
In Virginia's general district courts, a case with a lawyer on each side is the exception.1 Legal aid and court personnel answer these questions one litigant at a time, and the math is stacked against them. The answers are legal information, so they can be written once, checked carefully, and given to every SRL who asks. The gap is structural, and so is the answer.
The summons commands.George explains.
A summons is written to compel. George is written to be understood: ordinary words, the right tone, the same law. The command stands. Now it makes sense.
Guided Conversation
A structured intake captures the facts, in plain language. AI is the conversation interface; it cannot choose what questions to ask.
Options Interview
Each legal topic that applies gets its own scripted questions. Deterministic, repeatable, and auditable. George isn't a black box.
The Plan
Human-authored guidance, matched to the facts the SRL confirmed, delivered in plain language.
Ask George™
Content- and context-rich Q&A to dig deeper, forms, and a Return Code to come back, with no account and no password.
Served today.Prepared tonight.
A plain-language conversation. Documents, if the litigant has them. Facts, confirmed.
A summons + 25 minutes + George = a prepared litigant.
On a courthouse kiosk, a waiting room tablet, or the phone already in hand.
Guided Conversation
A structured intake captures the facts. The legal decision tree chooses the questions and AI places them, in plain language. At two points, Read Back shows the litigant what George has recorded and asks them to confirm or correct it.
The court's forms. The litigant's facts.
George steps an SRL through each field of the court's own form and explains it in plain language. Launched from the plan, the form arrives pre-filled with what the SRL already confirmed. The SRL reviews the form and files it. George files nothing with the court.
The plan goes home. George goes with it.
The plan is organized by the questions an SRL asks: how to prepare for court, how the hearing works, the situation and key dates, the options and defenses that may apply, the forms that fit, and how to reach legal aid. It downloads as a PDF or arrives as a link by text, and a Return Code reopens the session with no account and no password.
Captures are from George sessions with test personas. No Return Code shown is live.
The George Standard™
SRLs are asking AI right now, with or without a standard. This is ours.
Authored GuidanceWritten by humans. Delivered by AI.The law is the source. Humans author the guidance that explains it, in advance, in units called Modules. AI delivers it in conversation.
Confirmed FactsHeard. Checked. Confirmed.George listens for facts, checks them against previous answers and uploaded documents, and reads them back. Only the facts an SRL confirms shape the plan.
Deterministic Personalization™Same facts. Same plan. Every time.A legal decision tree, built from the governing law, matches each SRL's Confirmed Facts to Authored Guidance. Individualized without being improvised.
Engineered Restraint™George stops before advice begins.Options, deadlines and explanations are George's work. Advice is counsel's. The Guard, an independent AI agent, reads every message before an SRL sees it and holds George to that line.
One summons.Every stop.
One summons lands on a kitchen table, an intake desk, a clerk's counter and a bench. George is built for every stop. Choose yours.
Legal Aid, Multiplied.™
Advocate time is the scarcest resource in the system. George extends it, in the ways each program chooses.
Before Intake. On a waiting room tablet or before the intake call, an SRL organizes facts, deadlines and documents. George asks the questions your program specifies. Your program decides eligibility and acceptance.
At the Handoff. When the SRL chooses, the Litigant Record transmits every fact George has gathered, in order. Nothing moves without the SRL's affirmative consent.
Extended Reach. An SRL outside your eligibility or capacity constraints faces the same summons and the same hearing. George offers plain language, clear steps and the forms that fit, and points back to you when appropriate.
A partnership with George is optional, phased and revocable at your program's discretion.
For legal aidThe docket can't wait.
An eviction case gets minutes, and that is no time to start the process. George reduces the friction by starting at the kitchen table, days before the court date.
For the bench. Documents in hand. Forms completed. Expectations clear. Fewer minutes explaining procedure, and fewer continuances for lack of preparedness.
George is neutral and independent of the Court. Its explanations stop at legal information, so the merits are unchanged. What changes is the litigant, who now understands the hearing.
For courtsExplained before the counter.
George covers the summons, the deadlines, the forms and what to expect, so clerks field fewer questions they can't answer. On a courthouse kiosk or the litigant's own phone, it explains the process and steps through the court's own forms. The litigant reviews the form and files it. George files nothing with the court.
Security and support are documented in writing, and support requests go to George, not to the counter.
For courtsBuilt to stay current. Built to stay.
Every state will decide how AI serves the litigant. Virginia can set the standard, and George is ready now.
The platform is built. The Modules are written. The governance library holds six volumes and 25 policies. The law will keep changing, and so will the technology and the rules that govern it. George's charter as a public benefit corporation holds it to the work of keeping pace, year one and year five alike.
For institutions and non-profitsPro bono impact you can count.
George is governed before it is deployed: a published governance library, data processing commitments that bind George to each partner, no litigant data used to train any model, and a documented change process for legal content and AI configuration.
The mission is in the charter. Where commercial interests conflict with the public benefit or with the accuracy of legal content, the public benefit governs.
For institutions and non-profits
The rulebookcame first.
"The due administration of justice is the firmest pillar of good government."
George Washington to Edmund Randolph, September 28, 1789, in the letter offering him the office of Attorney General.
Start withone scenario.
25 minutes, one eviction scenario. We will walk it through George, end-to-end, and talk about a fit for your court or program. George is seeking institutional partners today.
davidgibson@georgeva.com
469.763.0775